Information Technology, Infrastructure
FULLTIME
Senior ICT Infrastructure Engineer
CBD, Inner West & Eastern Suburbs
At Opal HealthCare, we know that companies don’t succeed, people do.
What can we offer you?
- Attractive salary package.
- Leadership experience and exposure for your own career development.
- Education platform with hundreds of pathways via PluralSight https://www.pluralsight.com
- Company paid exams to grow your qualifications.
- Hybrid working options, both in the Office and from Home.
- Supplied laptop and iPhone.
- Access to the Opal Academy. https://academy.opalhealthcare.com.au
- Access to Opal HealthCare's Emerging Leaders education program.
- Great office location in central CBD.
The Role
We are currently seeking a Senior Infrastructure Engineer to join our team in delivering and maintaining a range of infrastructure and cloud services. This role is suitable to someone who has broad experience across multiple technologies, wishes to be in a leadership position and make a real influence on the direction of technology at Opal HealthCare. This is a place where your voice and suggestions really make a difference.
Key Responsibilities
- Own and deliver broad infrastructure and cloud technologies both existing and future.
- Be present as a team leader to influence technology decisions and mentor the team.
- Support and improve central infrastructure, network, cloud, and systems.
- Ensure the team conduct all routine tasks and then report on these to the Infrastructure Manager.
- Continuous upgrades of firmware, software, and hardware across all infrastructure systems.
- Document the design, operation and troubleshooting of technology platforms and procedures.
- Support, maintain and action day-to-day operations of the server, network and cloud technology.
- Professionally represent the ICT Infrastructure Team as a technical consultant on projects and business as usual requests.
- Maintain a good working knowledge of current infrastructure and future trends.
- Interact with the Level 1 and Level 2 service desks and other teams to assist in troubleshooting, identify root causes, and provide technical support when needed.
- Have a firm understanding of Opal’s ICT policies, processes and procedures.
- Recommend, plan for, and perform routine/scheduled audits of the systems, patching upgrades, and preventive maintenance.
- Be a senior point of escalation within the ICT department for all technical matters.
- Ensuring optimal performance, security, and integrity of systems and networks.
- Identify existing gaps, provide documented recommendations for improvement.
Required Experience and Qualifications
- Tertiary degree in IT or relevant discipline.
- IT work experience within the last 3 years as system/network engineer. (Level 3 role)
- Networking experience and knowledge of Routing protocols, TCP/IP Protocols, and network infrastructure (LAN/WAN) troubleshooting.
- Experience with Office365 Administration, Intune, and Azure AD.
- Experience with Radius, SSO, MFA, Azure platform.
- Experience with Citrix, Firewalls, Certificates.
- Experience in Backup, Replication and DR technologies. (Veeam knowledge is a bonus)
- Timely completion of assigned projects and/or work-streams, providing updates as required, and ability to prioritize problems, assess the impact of issues, raise or address risks and issues in a pro-active manner, and escalate it through the proper channels.
- VMware vSphere administration, maintenance, and troubleshooting.
- Ability to work out of business hours if/when needed.
- You are comfortable operating at design level through to deployment.
- You enjoy diverse tasks, a project driven environment, and working with stakeholders at all levels.
- Ability to communicate fluently in English, both written and verbal.
While this role does not require every certification, it is advantageous to have some of the following:
- Azure Administrator Associate or similar.
- Windows Server Hybrid Administrator Associate.
- CCNA , CCNP or equivalent.
- VMware certified.
- Microsoft 365 Certified: Fundamentals or similar.
- IT Security certifications.
- ITIL certifications.
All applicants must be willing to obtain a police clearance certificate via Opal HealthCare's police check system and NDIS worker screening check.
Advertised: AUS Eastern Daylight Time
Applications close:
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