Customer Support Coordinator
FULLTIME
Customer Support Coordinator
Adelaide
At Opal HealthCare, we know that companies don’t succeed, people do.
We work to provide opportunities for a rewarding and meaningful career, and we are always living and breathing our purpose to bring joy to those we care for. In joining Opal, you will have access to a range of benefits including:
- Work/life balance – this role is rostered full time Monday to Friday
- Career Progression and Development Pathways – internal leadership courses, as pathways to leadership and management roles across all of Opal
- Ongoing growth and learning – gain access to the Opal Healthcare Academy
- Opal Scholarships for further study – you could be offered a package valued at up to $15,000 over a period of 3 years to elevate your career
- Employee Referral Program – earn bonuses for inviting your friends to work
- 102 locations across Australia – if you need to relocate or wish to transfer between Care Communities for career progression, we can support you
Role responsibilities:
- Experience in rostering essential- Management of rostering for all staff in the Care Community
- Experience in Sales/Administration roles (Aged Care Preferred)
- Experience in Recruitment Highly Desirable-Assistance with recruitment processes including drafting employment contracts
- Assisting with processing of fortnightly staff payroll
- Accounts payable and receivable processing, petty cash and invoicing
- Assisting with client services and general enquiries
- Management of customer enquiries, conduction of site tours
- Management of sales pipeline to improve conversion rates
- Implementing sales programs to improve uptake of additional services
- Monitoring service standards and customer feedback
- Reception and other administration duties where required
Please note all applicants must be willing to complete a pre-employment medical, police clearance and NDIS worker’s clearance.
Advertised: Cen. Australia Standard Time
Applications close: Cen. Australia Standard Time
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